1.22 Public consultation promotes accountability and assists decision making; public bodies give an account of their plans or proposals and listen to feedback. Consultation has therefore been described as a dialogue, based on a genuine and purposeful exchange of views.
1.23 It should be noted, however, that consultations are not referenda or ’votes’ in which the loudest voices or the greatest numbers automatically determine the outcome. The feedback received often reflects varied and sometimes polarised views, and it is important to report these concerns and contrary views robustly, in order for decision-makers to be able to conscientiously take into account the issues raised.