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Urgent and out of hours

All our Emergency Departments (A&E) are under significant pressure. You can help us by choosing carefully how you use our services, so that we only see people with urgent or emergency care needs in our A&E departments. Our webpage here explains when to use A&E or alternative services (opens in new tab). Thank you for your support and for helping us to help you.

In a medical emergency, when someone is seriously ill or injured and their life is at risk (such as unconsciousness, difficulty breathing, a suspected heart attack or stroke, chest pain, heavy blood loss, serious injury or severe burns), you should dial 999. If you have urgent care needs that won't wait but are NOT 999 emergencies, please dial 111 for NHS Direct Wales (opens in new tab) for health advice and support. The number is free to call and this service is available even when your GP surgery is open.

Click here to find out more about GP out of hours care where you live (opens in new tab).

111 is also the number you need to dial to access GP out-of-hours services across our area.

If you are deaf or hard of hearing and don’t use BSL or have access to a computer, tablet or smartphone, you  still contact 111 via Next Generation Text/Text Relay (previously known as Type Talk) by dialling 18001 111.

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