The 2019 to 2020 Annual report for Hywel Dda University Health Board provides useful information to our public and staff, holds us accountable for what we do and both celebrates our achievements and acknowledges our challenges and what we intend to do about them.
We are delighted to bring you the 2019 to 2020 Annual Quality Statement. This provides you with a summary of the work that has been undertaken in the last year and demonstrates our commitment to improve the quality of our services and to meet the needs of our patients.
The Annual Quality Statement has allowed us to reflect on the commitments made in last year’s statement and showcase the work that is underway or planned to meet our priorities. It also gives us the opportunity to highlight the extraordinary achievements of our staff and their considerable efforts in making improvements and innovations to patient care. The Annual Quality Statement does not cover all the work we have undertaken during 2019 to 2020 but provides examples of what we have done over the past year.