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Is there still a risk I may receive hoax calls from people pretending to be contact tracers or from the NHS?

Yes, please be on the alert for hoax, calls, texts or emails.

You will never be asked:

  • For bank, PIN or payment details as there is no cost to being part of the testing or tracing programme.
  • For personal information about other accounts such as social media accounts.
  • To call any premium numbers such as those beginning with 09 and 087.
  • To set up a password or PIN number over the phone