Skip to main content

Adult service feedback

January - December 2025

 

Accessibility

Your experience communicating on the phone with the Audiology Service?

  • 91% very satisfied
  • 8% satisfied
  • 1% dissatisfied

The time you waited for your appointment?

  • 71% very satisfied
  • 29% satisfied

The Postal Repair Service (if you have used it)?

  • 98% very satisfied
  • 2% satisfied

 

Surroundings

Your welcome reception?

  • 100% very satisfied

The appearance of the clinic rooms?

  • 92% very satisfied
  • 8% satisfied

 

Information

The information you received with the appointment letters?

  • 81% very satisfied
  • 19% satisfied

The verbal/written information you received at your appointments?

  • 91% very satisfied
  • 9% satisfied

The information on the noticeboards?

  • 84% very satisfied
  • 16% not applicable

 

Staff

The professionalism of the Audiology team?

  • 100% very satisfied

 

Treatment

The opportunities you were given to discuss any problems or difficulties?

  • 91% very satisfied
  • 9% satisfied

Any explanations you were given?

  • 97% very satisfied
  • 3% satisfied

How well we understood your hearing problems?

  • 96% very satisfied
  • 4% satisfied

How we involved the family member or friend you brought with you (if you came with someone)?

  • 94% very satisfied
  • 6% satisfied

 

Overall

The Audiology Service you received?

  • 96% very satisfied
  • 4% satisfied
Follow us on:
Share: