We will always keep your information secure and confidential.
What does this mean for me?
- We will keep your personal health related information secure and only share it with staff involved in your care where this is necessary;
- Your confidential information will not be discussed by staff or shared with other organisations without your permission. In some circumstances, permission will not be required, for example if there is a legal requirement for staff to share information in your best interests;
- Sometimes we will use information to help us improve our services and patient safety, but any personal/identifiable information will be removed;
- You can access your own health records, by clicking here to visit the the NHS Wales app Login screen (opens in new tab), contacting your GP or hospital medical records department - Access.HealthRecords.HDD@wales.nhs.uk.
Ways you can help us
- Tell us if you change your name, address, landline phone number/mobile phone number or e-mail address;
- Advise us if any information in your health records is wrong;
- Protect the privacy of any personal health information which you hold, for example any letters sent to you or copies of any records.