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Social media guidelines

What you post

All comments posted on the Facebook page must:

  • be suitable for users of all ages
  • be courteous and polite
  • not breach a patient’s right to confidentiality
  • not breach laws on defamation, libel or copyright
  • not cause fear, harassment, alarm or distress

You should not use the page as a means of contacting us about any aspect of your care. We cannot accept responsibility for any of the content posted by individuals onto our page. All of the comments posted are the views and opinions of the individual and not of the health board. 

We make no commitment to respond to your comments or requests. All official University Health Board responses will be prefixed by the name and logo for the page.


Concerns relating to patient care should be raised by emailing:
Email: hdhb.patientsupportservices@wales.nhs.uk

Freedom of information requests should be made by emailing:
Email: FOI.HywelDda@wales.nhs.uk

 

Moderation

We moderate activity from Monday to Friday, 9.00am – 5.00pm.

We positively encourage you to share your views and opinions however we maintain the right to remove any comment if it is seen as causing fear, harassment, alarm or distress, abusive, racist, sexist, homophobic, inflammatory or contains personal/patient information

We maintain the right to block/report any individual/group who persistently breaches any of these guidelines.

 

Links

We do not allow any linking to or posting of:

  • any inappropriate content
  • any obscene, offensive or insulting language
  • any content that causes fear, harassment, alarm or distress to members of the community or staff
  • any advertising or promotion

 

Terms and conditions

We maintain the right to alter or modify any of these rules at any time. We do not control what advertisements appear.

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