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Monitoring our performance

We are aware that documents contained within this area do not comply with the Digital Accessibility Standards.  If you would like access to an alternative format, please contact  You can read our digital accessibility statement here. 

We aim to provide safe and timely care for our patients. To help achieve this we have identified some key areas where we want to make improvements in 2019/20 and 2020/21. In addition, we have identified areas where we are performing well and want to maintain this or, where possible, make further improvements.

Each month we produce a report showing our progress in these key areas. The report is scrutinised by our Board members. Alongside these key areas we also report every other month our performance for a number of other indicators where we want to make improvements or maintain good performance.

Our performance reports

Supporting documents:

Trend charts (PDF, 1,300KB)

Performance overview (PDF, 446KB)

Metric changes for 2020/21 (PDF, 79KB) 

NHS delivery framework 2020/21 (PDF, 1450KB)

Accessible information for people with sensory loss update (PDF, 624KB)

Dementia learning and development framework update (PDF, 302KB)

Equality and good relations update (PDF, 563KB)

Health and well-being of homeless and vulnerable groups update (PDF, 629KB)

Learning disability ‘Improving Lives’ programme update (PDF, 444KB)

Service user experience and improving services update (PDF, 811KB)

Welsh language ‘More Than Just Words’ update (PDF, 726KB)