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Join people sharing views on health care consultation 

1 July 2025

Over 1,000 people in communities in mid and west Wales have already shared their views about potential changes to healthcare services in a questionnaire. 

Hywel Dda University Health Board is consulting with people on nine healthcare services to improve access and standards and deal with current challenges.

The services are critical care, dermatology, emergency general surgery, endoscopy, ophthalmology, elective orthopaedics, radiology, stroke and urology. 

From questionnaire responses so far, 40% are from people in Pembrokeshire, 34% from people in Carmarthenshire, 23% from people in Ceredigion and 3% from people living elsewhere.

Medical Director Mr Mark Henwood said: “The changes we are looking to make will have at their heart the best interests of the people of mid and west Wales by improving the quality and safety of care we can provide.”  

“We have options for each of the nine service areas to improve access for patients, improve standards, or to help deal with challenges in providing these services. But we need to know which you think are best able to meet the challenges, or any concerns you think those options would have. We are also encouraging any alternative options or ideas, as well wanting to know your thoughts on the future role of our main hospitals in mid and west Wales.”  

In the questionnaire there are multiple options available for indicating a preference, including ‘no particular preference’ or ‘don’t know’.  Completing this section is optional, and there is an open text field provided for additional comments or to suggest alternative ideas.

The Board will consider all they have heard leading up to, and during, this consultation. This includes health and equality impact assessments, which will consider how people could be affected and what needs to be done to reduce negative impacts. They will also consider any new ideas and decisions will not be based solely on option selections in the questionnaire. 

There is a wide range of supporting information on our dedicated web pages, which may help you form your opinions. Some examples include: 

You can join people who have already shared their views and there are a range of easy ways to do so: 

Online: The questionnaire can be completed online here (opens in new tab). 

Request delivery of a questionnaire: A paper copy of the questionnaire can be posted. Request a copy by emailing: hyweldda.engagement@wales.nhs.uk  
Completed questionnaires may then be returned free of charge to: Opinion Research Services, FREEPOST SS1018, PO Box 530, Swansea, SA1 1ZL   

Telephone: To share views or request further information telephone 0300 303 8322 (option 5), at local call rates. 

Attend an in-person or online event: The Hywel Dda team will provide consultation documents and questionnaires, talk through the options, answer questions and collect feedback. 

Upcoming events include:  

  • 4 July 2025, Tenby Leisure Centre, Tenby, SA70 8DU, 2pm-7pm
  • 7 July 2025, Y Plas, Machynlleth, SY20 8ER, 2pm-7pm
  • 8 July 2025, The Guildhall, Cardigan, SA43 1JL, 2pm-7pm
  • 10 July 2025, Pater Hall, Pembroke Dock, SA72 6DD, 3pm-6pm
  • 14 July 2025, Aberaeron Memorial Hall, Aberaeron, SA46 0DP, 3pm-6pm
  • 15 July 2025, ONLINE, 6.30pm - 8.30pm focusing on orthopaedics, care for bones, joints and soft tissue, ophthalmology, care for eyes, and dermatology, involving skin, hair, nails. Register for the online event here (opens in new tab). 
  • 17 July 2025, The Castle Hotel, Llandovery, SA20 0AP, 3pm-6pm

Mr Henwood said: “Your views are needed by 31 August 2025, so please make time to share your thoughts with us or contact us if you need more help or information