Waiting List Support Service Launched

23 December 2021

Hywel Dda University Health Board’s Waiting List Support Service has launched an offer of support to ENT patients who are currently on our waiting lists for surgery.

The Waiting List Support Service will provide patients awaiting treatment clinical support and well-being advice over the telephone and via email.

Beginning in early 2022, this service will expand to additional specialities including orthopaedics, urology, ophthalmology, and dermatology. Patients will be contacted directly with regards to how to access support.

Anna Llewellin, Service Delivery Manager, Waiting List Support Service, said: ”We are looking forward to offering this service to Hywel Dda patients who are currently on our waiting lists for surgery.

"We will provide reassurance, offer a single point of contact, through which to give advice and guidance should symptoms deteriorate and sign post patients to online well-being resources in help them to maintain and optimise their health.”

More information will be published as this service expands over the coming months.