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Neyland and Johnston Surgery becomes managed practice

Neyland and Johnston Surgery has transferred to being managed by Hywel Dda University Health Board.

This follows the resignation of the General Medical Services contract that the former GP Partners held with the Health Board and reflects the wishes of the majority of patients and stakeholders that the Practice remain an essential service for all patients in the communities it serves.

While the former GP Partners have either retired or left the Practice, the Practice staff have transferred over to the employment of the Health Board.  The Health Board is grateful to this team who have worked through the difficult period over recent weeks, and it is hoped this will provide important continuity for patients.

Patients do not need to do anything as registration automatically remains with Neyland and Johnston Surgery, and patients should continue to access services as normal.  However, the Practice is undergoing a period of transition over the next few months, and this may involve some gradual changes in systems and processes behind the scenes. 

Jill Paterson, Director of Primary Care, Community and Long Term Care for Hywel Dda University Health Board said: “The Health Board would like to thank patients for their ongoing support for the Practice team.

“While GP recruitment is a significant challenge across the UK, efforts to recruit GPs to join the Practice are underway and it is hoped that a combination of new permanent GPs and regular locums can be put in place very soon.

“In the meantime, it is likely that the Practice will be dependent on experienced locum GPs, most of whom have worked in other local Practices in Pembrokeshire. These locum GPs will have full access to patient notes and records and are supported by the wider Practice multi-disciplinary team.”

The practice website is being relaunched in November and can be accessed at

https://neylandandjohnstonsurgery.nhs.wales/ (opens in new tab)  The website will include details of how to register for online ordering of repeat prescriptions (known as My Health Online), and how to contact the practice online for non-urgent problems.

If you have any queries please telephone us at 0300 303 8322 (option 5), or email ask.hdd@wales.nhs.uk .