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Online service extended to 6,000 dermatology patients in Hywel Dda UHB

Over 6,000 dermatology patients have been invited to start using Patients Know Best (PKB), an online service designed to improve your patient experience and access to NHS services and information.

Patients Know Best is a secure UK based system that allows you to access information in relation to your health anywhere, at any time and puts you, the patient, in charge of your medical data. Your record is encrypted so that only you and those you give permission to can access it.

The system also provides a secure online space to view your appointments letters; allows you to track and monitor your health and symptoms; and provides access to a library of health resources to aid in managing your health.

Anthony Tracey, Assistant Director of Digital Services, said: “It is great to be able to extend this online service to our dermatology service following its successful introduction to respiratory patients in July.

“If you receive an invitation letter from us to register with Patient Knows Best, your letter will contain an invite and access code to join.

“We hope the letter and information leaflet will help answer any questions you may have but please do not hesitate to contact our Improvement and Transformation team using the contact details on the letter should you have any further questions.”