Portfield Dental Practice, Haverfordwest return NHS Dental contract

12 March 2024

Portfield Dental Practice in Haverfordwest has made the difficult decision to return its General Dental Services (NHS) contract to Hywel Dda University Health Board (UHB) on 31 May 2024.

This will mean that from 1 June 2024 the Practice will no longer be providing NHS dental care.

However, the Practice will continue to provide any urgent care patients may require up until 1 June 2024 and will ensure completion of any treatment commenced before that date.

The Health Board will be working closely with the Practice to ensure that those patients who have previously received NHS dental care from Portfield Dental Practice, are provided with relevant information about their ongoing care, and the options available to them while the Health Board works to find a new Service Provider for the area.

Jill Paterson, Director of Primary Care, Community and Long-Term Care for Hywel Dda UHB said: “The Health Board would like to thank patients for the support that they have given to the Practice over the years and appreciate the impact that this will have on the local population.

“The Health Board is working to find a long-term solution which secures this important service for the area as soon as possible.”

Following the termination of the NHS contract, patients who are experiencing dental pain should contact 111 to access an urgent access appointment which is available seven days a week.

Patients who are an NHS patient affiliated with Portfield Dental Practice can contact the Health Board by emailing HDHB.Dental.hdd@wales.nhs.uk or by telephoning 0300 303 8322 extension 4 to be put on a holding list for the new Practice once the service is in place.

We ask that patients refrain from calling alternative Dental Practices in the area at this time, as these Practices are experiencing an overwhelming volume of calls.

For information on how you can access NHS dental care at another practice, please visit hduhb.nhs.wales/healthcare/services-and-teams/dental (opens in new tab) or contact the Dental Services Team on HDHB.Dental.hdd@wales.nhs.uk

ENDS