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St David's GP surgery public engagement begins

15 May 2024

Hywel Dda University Health Board (UHB) has begun the public engagement process that will determine the future of General Practice (GP) services for the patients of St. David’s Surgery in Pembrokeshire.

This follows the decision to resign the General Medical Services contract by the single-handed GP, which takes effect from 31 October 2024.

There are a number of ways that patients who are registered with St David’s Surgery can have their say on the future of services, including a drop-in event at St David’s City Hall on Friday 14 June 2024 where staff from the Health Board’s Primary Care team will be available to listen to any concerns or issues and provide relevant information between 2pm and 7pm.

The Health Board will be writing to all patients at the St David’s GP surgery about the different ways in which they can share their opinions.

Rhian Bond, Assistant Director of Primary Care, for Hywel Dda UHB, said: “We would like to reassure the patients that we are working to find a sustainable solution for how services can continue to be delivered locally to patients after October. We understand that any change to services can cause anxiety and we are keen to learn from patients what matters to them most about such an important service in the area.”

For registered patients this means that care will continue to be provided as normal by the same team in the Practice until the end of October 2024. Patients are being advised to remain registered with the Practice while longer-term plans are developed.

Meanwhile, patients will be invited to share their views as to how these services can continue to be delivered after the end of October.

Ms Bond continued: “The views of the local community and patients will be gathered before any decision is made about the long-term provision for the service. There will be opportunities to speak to the Health Board at the public engagement event on Friday, 14 June.”

“It is important to us that we work closely with partners including Llais and the Peninsula Working Group, which was set up last year and includes representatives from the communities covered by St David’s and Solva GP surgeries.”

“We very much appreciate the continuing support given by the community to the team at St David’s Surgery throughout this challenging period.”

“Before any decision can be made, the Health Board wants to listen to the views and concerns of patients. This process will run from 13 May to 19 June 2024 and we are keen to hear from as many patients as possible.”

Members of the public can have their say by:

  • Attending a drop-in event on Friday 14 June 2024, between 2pm and 7pm (drop-in anytime) at St David’s City Hall (High Street, St David’s, Pembrokeshire, SA62 6SD
  • Completing a questionnaire: The health board will be posting out questionnaires to all patients. Collection boxes for questionnaires are also available at the St David’s Surgery. Patients can also return them by posting to FREEPOST HYWEL DDA HEALTH BOARD
  • Calling 0300 303 8322 and selecting option 5 for ‘other services’.
  • Emailing
  • Responding to the online questionnaire hosted on the Hywel Dda University Health Board’s Have Your Say / Dweud eich Dweud website: (opens in new tab)
  • Providing feedback direct to Llais at Suite 5, 1st Floor, Ty Myrddin, Old Station Road, Carmarthen SA31 1LP, calling 01646 697610 or emailing

Llais, the patient voice organisations for Wales is supporting the engagement process and will be in attendance at the public event, alongside members of the Hywel Dda Primary Care team.